Terms of Service

Please read these terms carefully before using Maya AI diabetes management services

Last updated: January 2024

1. Acceptance of Terms

By accessing and using Maya AI's diabetes management platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use the service.

2. Service Description

Maya AI provides AI-powered diabetes management tools including:

  • Glucose pattern analysis and predictions
  • Meal tracking and carbohydrate estimation
  • Medication and testing reminders
  • Health data visualization and reporting
  • Educational content and recommendations

The Service is for informational and educational purposes only and is not intended to replace professional medical advice.

3. Medical Disclaimer

EMERGENCY SITUATIONS

If you are experiencing a medical emergency, call 911 immediately. Do not rely on Maya AI for emergency medical situations.

Maya AI is not a medical device and has not been evaluated by the FDA. The Service:

  • Does not provide medical advice, diagnosis, or treatment
  • Should not be used to make medical decisions
  • Cannot replace regular medical care and monitoring
  • May contain inaccuracies or errors in predictions

Always consult with your healthcare provider before making any changes to your diabetes management plan.

4. User Responsibilities

By using Maya AI, you agree to:

  • Provide accurate and complete health information
  • Use the Service only for lawful purposes
  • Not share your account credentials with others
  • Maintain the confidentiality of your account
  • Notify us immediately of any unauthorized use
  • Continue regular medical care with healthcare providers
  • Not rely solely on Maya AI for diabetes management decisions
5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy and HIPAA Notice of Privacy Practices.

6. Limitation of Liability

Maya AI and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from:

  • Use or inability to use the Service
  • Reliance on any information provided by the Service
  • Any errors, omissions, or inaccuracies in the Service
  • Any health-related decisions made based on the Service
  • Any interruption or cessation of the Service
7. Subscription and Billing

Maya AI offers both free and premium subscription tiers:

  • Free tier includes basic glucose tracking and limited AI insights
  • Premium subscriptions provide full AI predictions and advanced features
  • Subscriptions automatically renew unless cancelled
  • Refunds are provided according to our refund policy
  • Prices may change with 30 days notice to subscribers
8. Termination

Either party may terminate this agreement at any time. Upon termination:

  • Your access to the Service will be immediately suspended
  • Your data will be retained according to our data retention policy
  • You may request data deletion subject to legal requirements
  • Paid subscriptions will continue until the end of the billing period
9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of the Service after changes constitutes acceptance of the new terms.

We will notify users of material changes via email or in-app notification.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@mayaai.com

Address: Maya AI Legal Department, 123 Health Tech Blvd, San Francisco, CA 94105

Phone: 1-800-MAYA-AI1

© 2024 Maya AI. All rights reserved.

These terms are effective as of January 1, 2024.